WARRANTY

CONDITIONS & COVERAGE:

  • Warranty is valid 1 year from date of purchase
  • Warranty is limited to a ONE time *1-1 exchange
  • Warranty is inclusive of defective straps(within 1 month of date of purchase) and breakage from general wear and tear(will not be valid in case where Straposphere ascertains to be foul play involved) of watch straps
  • Warranty is exclusive of watch buckles and springbars
  • We have since stopped issuing the warranty cards as an effort to go green. Drop us an email which you have used for your purchase and we will do our best to service you!

*In the event that the design/color of the strap is sold out, we will issue you a private discount code equalling the value of the damaged strap for you to choose a replacement in our webstore.

STEPS TO CLAIM WARRANTY:

  1. Email us at straposphere@gmail.com with a clear photo of strap
  2. We would provide a shipping address in our email reply for you to ship the defective/damaged strap back to us (Shipping fees to be borne by buyer)
  3. We would also in our email reply, provide a Paypal account for you to wire a payment of USD3 to cover the return shipment of the replacement strap to you.
  4. Upon receival of defective/damaged strap and *shipment payment, we would ship a replacement strap to you.
*In the unfortunate event of defective straps, we would bear the cost of the return shipment to you.
    Got any more questions with regards to our warranty guarantee? Email us at STRAPOSPHERE@GMAIL.COM and we will be sure to get back to you shortly.